What DATA do we collect?

When you make a purchase or register on our website, we may ask for your name, email address, mailing address, and phone number. Your privacy is important to us, and you have the option to browse our site
anonymously.

How do we utilize your information?

Advertisements on our site are sometimes selected and delivered by third parties, including ad networks, advertisers, advertising agencies, and audience segment providers. These third parties may use cookies, web beacons, and similar technologies to gather information about your online activities on our site and other websites. Their goal is to understand your interests and provide you with personalized advertisements. Please note that we do not have control over the information collected by these third parties, and their data practices are not covered by this privacy policy. The information we collect from you is utilized in the following ways:

Personalization: We use your information to enhance your experience and tailor it to your individual preferences.
Website Improvement: Your feedback and information help us continually improve our website offerings.
Customer Service: We utilize your information to effectively respond to your customer service inquiries and support needs.
Transaction Processing: We collect the necessary information to process your transactions securely.

Contests, Promotions, and Surveys: We may administer these activities and collect information for their proper execution.
Email Communication: The email address you provide during order processing will be used to send you order updates and relevant information.

How do we safeguard your information?

We take various security measures to protect your personal information when you place an order or access your account. Our website employs a secure server, and sensitive/credit information is transmitted using Secure Socket Layer (SSL) technology. We do not store your private information (such as credit card details, social security numbers, financials, etc.) on our servers after the transaction is complete. While we implement hardware and software methodologies to ensure data privacy and security, we cannot guarantee the security of information disclosed online.

Why Do we use cookies?

Yes, we use cookies to enhance your browsing experience. These small files are transferred to your computer’s hard drive through your web browser with your consent. Cookies allow us to remember and process items in your shopping cart, save your preferences for future visits, track advertisements, and collect aggregate data about site traffic and interactions. This information helps us improve our site and provide a better user experience.

Do we disclose your information to third parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties unless required for website operation, conducting business, or providing services to you. Trusted third parties who assist us in these activities are contractually obligated to keep your information confidential. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.

Rakuten Affiliate Network

Rakuten Advertising may collect personal information, including IP addresses, digital identifiers, web browsing information, app usage, and interactions with their properties and ads. This data is used for personalization, analytics, and commercial purposes. For more information about the collection, use, and sale of your personal data, as well as your rights, please refer to the provided links.

Online Privacy Policy Only

This online privacy policy applies solely to information collected through our website and does not cover offline information collection.

Changes to our Privacy Policy

Our Website Policies and Terms & Conditions may be revised periodically to meet standards and requirements. It is recommended to visit these sections frequently to stay updated on any changes. Modifications to the privacy policy will be effective on the day they are posted.

Disclaimer

We are not responsible for the privacy policies of websites to which we link. If you provide information to third parties, different rules regarding the collection and use of your personal information may apply. Please contact these entities directly if you have any questions about their data practices.

Contacting Us

If you have any questions regarding this privacy policy, please feel free to contact us using the following information: contact@thejaccoat.com

Marketing

We highly value your privacy and the information you consent to share in relation to our SMS marketing service. This information is used to send you text notifications (such as order updates and abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews.

Additionally, our website employs cookies to track the items in your shopping cart, including abandoned checkouts. This information is used to determine when to send cart reminder messages via SMS.