Free Shipping Worldwide – Fast and Convenient Delivery | Jaccoat

At Jaccoat, we are proud to offer free shipping to customers worldwide, with no minimum order requirements or exceptions. We understand that prompt delivery is essential to your satisfaction, which is why we strive to process your order with efficiency and speed.

Delivery Timelines:

Get Your Order Sooner For regular-sized orders, which are custom-made just for you, we aim to ship within 10 business days. While we make every effort to expedite the process, please note that in some cases, it may take up to 20 business days for your item to be shipped. On the other hand, our prime products are readily available in stock and are shipped the next business day after your order is placed.

Custom Orders: Tailored to Perfection

We value your uniqueness, which is why we put special effort into fulfilling custom orders promptly. Once we have confirmed the details, such as measurements, we typically dispatch made-to-measure orders within 5-7 weeks, while bespoke orders are usually shipped within 12- 15 weeks. Rest assured, your patience will be rewarded with a meticulously crafted garment tailored specifically for you.

Global Reach: We Ship to Your Doorstep

We are delighted to accept and ship orders to customers worldwide, excluding Russia, Brazil, Israel, Iran, Iraq, India, and OFAC Sanctioned Countries. No matter where you are, we strive to ensure your order reaches your doorstep promptly and securely.

Reliable Courier Service: Fast and Secure Delivery

To provide you with a premium shipping experience, we partner with trusted express delivery services such as DHL, FedEx, TNT, and more. Rest assured, we select the most efficient courier to ensure your order arrives quickly and in pristine condition.

Attention APO/PO Box Users: We’re Here for You

For security reasons, we are unable to deliver to APO, FPO, or PO box addresses. We apologize for any inconvenience this may cause but rest assured, we are committed to ensuring the safe and secure delivery of your order.

Duty Charges: Transparency Is Our Priority

Please note that all orders are shipped on a Delivery Duty Unpaid (DDU) basis. This means any additional customs charges or duties are the responsibility of the buyer. We recommend contacting your country’s customs office to understand the potential costs before making a purchase. At Jaccoat, we prioritize transparency to ensure you have a
hassle-free shopping experience.

Exceptional Service: Your Satisfaction Is Our Goal

Orders exceeding 10 products do not include complimentary items by default. However, if you require special consideration, please reach out to our dedicated customer support representatives. We are here to assist you and make your shopping experience extraordinary.

Additional Policies: Your Order, Your Responsibility

Upon receiving your payment, we will promptly send an email to confirm your order. Once your order has been shipped, we will provide you with a tracking number. It is essential that you stay informed and follow up with the courier company regarding your shipment. In the event that the courier company places the order on hold or attempts delivery when you are unavailable, it is your responsibility to contact the courier for resolution. We recommend proactively tracking your shipment using the provided tracking number to avoid any potential issues. Please note that if the courier company deems the parcel undeliverable after multiple failed attempts, it may be destroyed, and we cannot assume responsibility for such cases.

Efficient Consolidation: Streamlined Delivery

If you have multiple orders shipping to the same address, we may, at our discretion, consolidate them into a single shipment to save time and costs. This allows us to ensure efficient delivery without compromising on quality.

Delivery Address Changes: Direct Communication with Couriers

Once your order has been dispatched, we are unable to reschedule the delivery to a different address. In such cases, please contact the respective courier company directly for any necessary actions or solutions. We recommend promptly communicating with the courier to ensure a smooth delivery experience.

At Jaccoat, we are committed to providing you with a unique, tailored shopping experience. From free worldwide shipping to prompt delivery, we strive to exceed your expectations every step of the way. Shop with confidence and enjoy the convenience of getting your perfect jacket delivered to your doorstep.